Agency ad accounts
Agency Aurora
Agency Aurora’s Terms say its advertising accounts are not sold, rented, or transferred to customers, even as the provider promotes account access alongside research, creative production, campaign management, funding, and measurement. Properly delivered advertising is also not refundable solely because it misses desired results, so buyers should clarify the account and refund conditions before committing spend.
For media buyers, agencies, and teams managing client campaigns, the key question is whether the written terms match the access and funding arrangement they need.
Editorial review based on public sources, without hands-on testing; facts checked on 2026-10-31.
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- Logo
All logos are trademarks of their holders, displayed solely to show which service is meant.- Name
- Agency Aurora
- Category
- Agency ad accounts
- Official site
- auroragroup.com · No link provided
- Facts checked
Which Aurora tools appear together?
Aurora’s homepage and platform pages describe the following tools, according to sources checked on 2026-10-31.
- Research: ad research across Meta and TikTok (homepage, checked 2026-10-31).
- Creative: Aurora AI generates image and video ad variations (homepage, checked 2026-10-31).
- Campaigns: launch campaigns to multiple ad accounts (homepage, checked 2026-10-31).
- Funding: wallet supports card, bank, Payoneer, or crypto (homepage, checked 2026-10-31).
- Attribution: Aurora Pixel attributes sales to ads that drove them (homepage, checked 2026-10-31).
- Reporting: reports cover accounts, campaigns, and creatives (homepage, checked 2026-10-31).
What does Aurora charge separately?
Aurora offers a free account and first-campaign setup, while its Research page presents a free-start option and a sales contact option without stating prices. The provider says pricing is tailored to ad spend and the services needed; buyers seeking a quote should ask which services and charges that basis covers.
For ad-account funding, Aurora says its fees are displayed before a customer confirms a transaction. Buyers can check the displayed fee before confirming a funding action.
The Terms require subscription disclosures to identify the plan, features, price, billing interval, and any automatic renewal. Aurora says customers may request return of cleared, unspent, recoverable funds. The Terms say Aurora aims to process approved, verified, and reconciled requests within 10 business days, with delays potentially extending to 30 business days.
What does Aurora Research include?
Aurora describes Research as a Meta and TikTok ad-library tool with search, monitoring, and saved-ad analysis features. Users can search by brand, keyword, or product category, then filter by country, language, format, and platform, according to the provider.
Aurora says Research includes intelligent winner detection for live ads, while Radar checks tracked brands every day and alerts users to new ads and creative activity. Saved ads are transcribed into hook, body, and CTA sections, and Saved Benchmarks supports full-text search across transcripts, copy, tags, and notes. The provider says those benchmarks can flow into Creative, Ads, and Radar within Aurora.
Which questions belong with Aurora support?
Ask Aurora support how integrations connect to the intended workflow and what setup each connection requires; confirm who handles configuration and what information the team must supply. Aurora lists contact options through WhatsApp, Telegram, and email.
It is also reasonable to ask how risk-based checks affect onboarding and continued service, and what information may be requested if a check arises. The Terms say Aurora may conduct customer, business, identity, ownership, authority, fraud, and other risk-based checks before onboarding and during or after the relationship.
For suspected unauthorised access, incorrect permissions, or a compromised integration, the Terms instruct customers to report the issue promptly to Aurora support. Before registration, ask which support route handles urgent access concerns and what details to include in a report.
How do research and campaigns connect?
Aurora describes a workflow that moves from researching ads to creating, launching, funding, and measuring advertising across platforms. Its provider says users can open or connect ad accounts, launch campaigns in batches, and manage them. Aurora AI is also described as a tool for building campaigns, checking spend, and finding issues through chat.
After launch, Aurora says its pixel credits sales to the ad that drove them, and its reporting covers accounts, campaigns, and creatives. The Terms state that service availability depends on the service, account, and advertising platform. Use must follow the advertising platform’s rules and applicable law.
Which stated conditions support planning?
Aurora says it offers workspaces for clients or brands with connected tools. For global enterprises, the provider lists role-based access, spend guardrails, and an audit log.
Aurora says it offers dedicated regional support teams across Europe, APAC, LATAM, and North America. It also lists WhatsApp, Telegram, and email as contact options, giving teams named routes to ask about their setup and account terms.
Which account terms narrow control?
The Terms narrow control through account ownership, refunds, checks, governing law, and service availability.
- Aurora-provided advertising accounts are not sold, rented, or transferred to customers, so the arrangement does not confer account ownership.
- Properly delivered advertising is not refundable solely because it misses desired results.
- Aurora may conduct risk-based checks before onboarding and during or after the relationship.
- The Terms specify Hong Kong law and Hong Kong courts, subject to mandatory law and stated exceptions.
- Service availability depends on the service, account, and advertising platform.
Several details are listed under What we could not confirm.
Which agency-account terms should match?
Compare providers by account ownership and access, replacement conditions, funding fees, refund rules, and responsibility for following advertising-platform requirements. Check whether each provider’s written terms match the operating arrangement your business needs.
Who can work within Aurora’s terms?
Aurora presents its services for brands, media buyers, and agencies. It also lists e-commerce and direct-to-consumer businesses, media buyers, agencies, and networks among its intended users.
The provider identifies agencies and networks managing client accounts as a target audience. Its Terms state that the services are intended for business use. Teams should check which covered entity’s Terms apply to their agreement.
What we could not confirm
- Integrations and setup requirements: supported connections and configuration steps
- Detailed pricing: specific prices and service-by-service charges
- Account access and replacement: access arrangements and replacement conditions
- Account eligibility and check outcomes: criteria and possible results
- Platform-specific availability: applicable services, accounts, and platforms
What do Aurora’s Terms answer?
What must subscription disclosures include?
Aurora’s Terms say subscription disclosures must include the plan, features, price, billing interval, and any automatic renewal. Before accepting a subscription, compare those disclosed items with the service and billing arrangement you expect. The Terms specify the information to disclose, rather than a particular subscription option.
How can customers request recoverable funds?
The Terms say customers may request the return of cleared, unspent, recoverable funds. Aurora says refund requests can be made through an account manager or its support email. The provider aims to process approved, verified, and reconciled requests within 10 business days, with delays potentially extending to 30 business days, according to the Terms.
Who owns Aurora-provided advertising accounts?
Aurora’s Terms say its advertising accounts are not sold, rented, or transferred to customers. The distinction is between access to an account through the service and ownership of that account. A buyer should read the Terms with that distinction in mind when assessing the arrangement.
What if properly delivered advertising misses desired results?
Aurora says advertising properly delivered on customer instructions is not refundable solely because it fails to achieve desired results. This addresses the stated refund condition, not every possible refund request. The Terms separately say customers may request return of cleared, unspent, and recoverable funds.
When may Aurora conduct customer checks?
Aurora’s Terms say checks may occur before onboarding and during or after the relationship. They identify customer, business, identity, ownership, authority, fraud, and other risk-based checks. Buyers can ask how those checks apply to their intended account arrangement before proceeding.
Are Aurora’s written terms workable?
Fits if… the tailored pricing basis and displayed funding fees suit the intended arrangement, and Aurora answers questions about account access.
Probably not if… the business requires ownership of Aurora-provided advertising accounts.
Main risk… properly delivered advertising can miss desired results without qualifying for a refund on that basis, while availability depends on the service, account, and advertising platform.
Sources
Below are the public pages behind the facts above, together with the date each one was read.
- auroragroup.com/termschecked
- auroragroup.comchecked
- auroragroup.com/platform/researchchecked
- auroragroup.com/contactchecked
- auroragroup.com/resources/guideschecked
- auroragroup.com/company/about-uschecked
- auroragroup.com/resources/blogschecked
Notes on the making of this review
Editorial team of Profile Workshop. Profile Workshop compiled this page from the public sources above as they stood on 2026-10-31. We did not test the service ourselves. We revise the text whenever those sources are updated.
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